Occasionally when doing business in Nova Scotia, things don’t always go as planned. The company hired to do a job may not fulfil their obligations, and they leave the customer less than satisfied. Of course, when this happens we could always bitch to our friend or the guy sitting next to us at the bar, but if we honestly feel a company has wronged us, there is always the Better Business Bureau (BBB).
But what is the BBB, and what does it do?
From their website: The BBB is a non- profit, independent organization devoted to helping businesses serve their customers. We receive 60,000+ inquiries per year, 80% representing pre-purchase inquiries. The BBB influences $30 millions in purchase inquires per year. Most importantly, we serve as a resource for consumer topics and issue anti-fraud warnings.