In May, I was working on the print version of Healing Stones, book 4 in the Castle Keepers series, and encountered issues at both Lulu and KDP Print. Here are the details of the challenge of getting a print copy in my hand. I had already ordered a single proof from Lulu in March, examined it and made corrections/changes to the file and sought to get a second proof.
Changes at Lulu
Lulu did a major overhaul of their website in April. They claimed it was more user friendly and much easier to publish and print books using their new tools and design.
I first learned about these changes in early May from the writer friend who had introduced me to Lulu a few years ago. She has used the company as her printer for several years and loved working with them.
However, on the day she called, the honeymoon was over, and she was having a heck of a time getting her current project uploaded and accepted for printing. We tried several options, then she decided it was time to give KDP Print a try because she could sell her books directly from this vendor to readers at Amazon and cut out the middleman (Lulu).